FREQUENTLY ASKED QUESTIONS
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Where is my nearest Anytime Fitness location?
Please visit our Find a Gym page to find a convenient location near you.
There are no Anytime Fitness Locations near me! Are you going to open one in my town?
We’re always on the lookout for new communities to serve! Any locations that are coming soon are listed on our Find a Gym page. If you or someone you know is interested in opening a gym, you can learn more about franchise opportunities.
I heard that there’s an Anytime Fitness opening near me. When will it open?
The local franchise owner will be able to give the most up-to-date info on projected opening dates. You can look them up on our Find a Gym page.
How do I provide experience about my membership experience?
To give feedback, please click here. Completing this form ensures that both your local Anytime Fitness gym and our corporate customer service team get your message.
How much does it cost for a membership?
Rates vary based on location, amenities, and membership type. Because there are often offers, discounts, promotions and programs that are happening that may affect your membership price, for the most accurate information, please contact a nearby location. We’re looking forward to meeting you!
Where can I learn about membership specials, class schedules, gym amenities, and other local info?
Please contact your nearby gym for those vital details. You can look them up on our Find a Gym page.
I have billing errors or need to change account information. Who should I contact?
All billing inquiries are handled by EzyPay NZ. They can be contacted at: 0800-399-420 (toll-free) or nz.ezypay.com.
How do I cancel my membership?
Your membership is managed by your home gym (usually the location where you joined). As each gym is independently owned and operated, and each state has different cancellation policies, please review your Membership Agreement prior to contacting your home gym. Your specific cancellation policy will be outlined on that agreement.
When can I use a gym that isn’t my home gym?
After 30 days of membership, you are eligible to access any of our thousands of gyms worldwide. We recommend that you verify with your home gym that your anywhere access has been activated before visiting another gym.
Most likely, yes! See our Careers page for current opportunities at our headquarters in Woodbury, MN. If you’re interested in a position at one of our gyms, please contact them to inquire about job opportunities.
I’m interested in opening my own Anytime Fitness. Where can I learn about franchise opportunities?
Many of our best franchise owners started as members! Please visit our franchise opportunities website to learn more.
